Privacy Policy

Last updated: November 6, 2026

Refined Fire Studio (“we,” “us”) is a custom website, business software, and practical AI studio based in Abilene, TX. This Privacy Policy explains what data we collect, how we use it, and how we protect it when you visit refinedfirestudio.com, submit our contact form, call or text (325) 225-6670, or email hello@refinedfirestudio.com.

Information We Collect

We collect the information you choose to give us, including:

• Name, business name, email address, and phone number
• Project notes, service interest, and whether you request on-site photography or videography
• SMS opt-in consent if you check the optional SMS box on our contact form
• Messages you send by text, email, or our on-site assistant

When you browse the site, our hosting provider may automatically collect standard technical data such as IP address, browser type, pages viewed, and referring URL. We use that information to operate, secure, and improve the website.

How We Use Information

Refined Fire Studio uses the data we collect to respond to consultation requests, schedule calls, deliver project follow-up, provide missed-call text-back and scheduling messages when you have opted in, send proposals, fulfill contracted work, and keep our systems secure. We do not use collected information to run unrelated advertising lists.

SMS & Mobile Messaging Privacy

We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes. No mobile information or SMS opt-in consent data will be shared, sold, rented, or disclosed to third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service or message delivery providers, is permitted solely to deliver requested services. Text messaging originator opt-in data and consent will not be shared with any third parties.

If you opt in, Refined Fire Studio may send 1-to-1 SMS messages about project follow-up, missed-call text-back, and scheduling. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. You may also email hello@refinedfirestudio.com or call (325) 225-6670.

Cookies and Analytics

We may use essential cookies or similar tools needed to run the site (for example, spam protection on the contact form). We do not sell cookie data.

We measure how the site is used with privacy-respecting, cookie-free tools. Cloudflare Web Analytics counts page views and page performance without cookies or cross-site tracking. When you tap a call, text, or email link, open the AI assistant, or send the contact form, the site records an anonymous event — which button was used and on which page — so we know which pages help people reach us. These events do not include your name, phone number, email address, message, or IP address, and they are never used to identify you or sold.

How Long We Keep Information

We keep inquiry and project records for as long as needed to respond, complete work, meet legal or accounting requirements, and resolve disputes. You may ask us to update or delete personal information we hold, unless we must keep it for a lawful reason.

Security

We use reasonable administrative and technical safeguards to protect information we store. No method of transmission or storage is perfectly secure, so we cannot guarantee absolute security.

Children

Our services are offered to businesses and adults. We do not knowingly collect personal information from children under 13.

Contact

Questions about this Privacy Policy or your information: Refined Fire Studio, Abilene, TX · hello@refinedfirestudio.com · (325) 225-6670.

See also our Terms of Service.